Telephony Configuration Engineer em Anglian Water

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Starting salary from £43k, salary dependant on skills and experience 2 positions – permanent and six-month fixed term contract. Hybrid role, working from Peterborough or Lincoln Full-time Shape the future of customer experience at Anglian Water Having transformed how we connect with our customers and colleagues through our Contact Centre as a Service (CCaaS) technology, we're looking for a talented Telephony Configuration Engineer to help continue that journey. As a key technical specialist within our Systems Engineering Practice, you’ll design, develop and support the systems that underpin customer and colleague interactions across Anglian Water. You'll play a pivotal role in ensuring our contact centre system delivers exceptional customer experiences while enabling the business to work smarter and more efficiently. This is a great opportunity for someone to build-upon their existing software development skills, or experience of working on critical telephon